Inspection outcome: Standards met
Last inspection: 12/06/2019
Pharmacy context
This is a community pharmacy located along a busy main road and shopping area in Wembley, Middlesex. The pharmacy dispenses NHS and private prescriptions. It provides Medicines Use Reviews (MURs), the New Medicines Service (NMS) and seasonal flu vaccinations. And it supplies some people with their medicines inside multi-compartment compliance aids, if they find it difficult to manage their medicines.
Inspection summary findings
Principle 1. Governance
Overall, the pharmacy’s working practices are safe and effective. Members of the pharmacy team monitor the safety of their services by recording mistakes and learning from these. They understand how they can protect the welfare of vulnerable people. And, in general, the pharmacy maintains its records in accordance with the law.
Principle 2. Staff
The pharmacy has adequate numbers of staff to ensure its workload is managed safely. In general, team members understand their roles and responsibilities. They are provided with resources to complete ongoing training. This helps to ensure that their skills and knowledge are kept up to date.
Principle 3. Premises
The pharmacy premises are clean, secure and provide a suitable space to deliver pharmacy services. But, the pharmacy stores some assembled prescriptions directly on the floor. This could damage medicines and may be a trip hazard.
Principle 4. Services, including medicines management
The pharmacy obtains its medicines from reputable sources and stores most of them appropriately. In general, its services are provided safely and effectively. Team members take extra-care with people receiving higher-risk medicines. But, they don’t always record relevant information for medicines when extra advice or checks are required. This makes it difficult for them to show that appropriate advice has been provided when these medicines are supplied.
Principle 5. Equipment and facilities
The pharmacy has the appropriate equipment and facilities it needs to provide its services safely.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |