Inspection outcome: Standards met
Last inspection: 12/04/2023
Pharmacy context
The pharmacy is located on a parade of shops in Ringwood town centre in Hampshire. The pharmacy is closed to the public for most services, but it delivers medicines. The pharmacy operates five days a week. The pharmacy dispenses NHS prescriptions and provides multi-compartment compliance aids to local care homes and to patients to use in their own homes. The pharmacy also provides flu vaccines.
Inspection summary findings
Principle 1. Governance
The pharmacy appropriately manages its risks and has procedures in place to ensure that its team members work safely. They know what they can and cannot do and what they have responsibility for. The pharmacy regularly reviews the safety of its services and team members understand how to protect vulnerable people. They keep the records they need to by law, and they keep people’s private information safe and secure.
Principle 2. Staff
The pharmacy has enough suitably qualified members of staff. The team members keep their skills and knowledge up to date so that they can deliver safe and effective care. They are able to raise concerns and make changes to the services provided and their professional judgement is not compromised.
Principle 3. Premises
The pharmacy provides a suitable environment from which to run its services. The premises are clean and secure.
Principle 4. Services, including medicines management
The pharmacy makes its services easily accessible to people who use its services. It makes regular deliveries so that people get their medicines on time. Team members identify people supplied with high‐risk medicines so that they can be given any extra information they may need to take their medicines safely. The pharmacy sources, stores and manages medicines safely, and so makes sure that the medicines it supplies are fit for purpose. The pharmacy responds satisfactorily to drug alerts or product recalls so that people only receive medicines or devices which are safe for them to take.
Principle 5. Equipment and facilities
The pharmacy has the equipment and the facilities it needs to provide its services safely. And its team makes sure the equipment it uses is clean.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |