Inspection outcome: Standards met
Last inspection: 24/07/2019
Pharmacy context
This is a small independently owned pharmacy located close to Wimbledon Village. It dispenses NHS and private prescriptions, sells a range of over-the-counter medicines and provides health advice.
Inspection summary findings
Principle 1. Governance
Overall the pharmacy manages risk satisfactorily and has written instructions to tell staff how to complete tasks safely. But it is not recording the mistakes it makes during the dispensing process, even though it has the forms to do so. This may make it more difficult for the pharmacy to spot patterns and take action to prevent mistakes being repeated. The pharmacy keeps most of the records it needs to by law and protects confidential information well. The pharmacy’s team members understand how they can help to protect the welfare of vulnerable people. The pharmacy has adequate insurance in place to help protect people if things do go wrong.
Principle 2. Staff
The pharmacy has enough staff to manage its workload safely. Pharmacy team members are well trained and have a good understanding of their roles and responsibilities. They can make suggestions to improve safety and workflows where appropriate.
Principle 3. Premises
The pharmacy’s premises are old and very dated. But they are reasonably clean and suitable for the services it provides.
Principle 4. Services, including medicines management
The pharmacy delivers its services in a safe and effective manner, and people with a range of needs can access them. The pharmacy sources, stores and generally manages medicines safely, but it is not yet scanning prescription medicines as required by law. The pharmacy takes steps to identify people supplied with high-risk medicines, but it doesn’t record all of the details. So it may be missing opportunities to help ensure that people take their medicines safely. The pharmacy doesn’t currently have a hazardous waste bin to dispose of hazardous waste medicines and this may increase the risk to staff and the environment.
Principle 5. Equipment and facilities
The pharmacy has the right equipment for the services it provides, and it makes sure that it is properly maintained. The pharmacy keeps people’s private information safe.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |