Inspection outcome: Standards met
Last inspection: 01/03/2022
Pharmacy context
This is a community pharmacy in a Portacabin near a medical centre in Birmingham, West Midlands. Its main activity is dispensing NHS Prescriptions and supplying medicines in multi-compartment compliance packs to some people who need assistance in managing their medicines at home. The pharmacy is open extended hours seven days a week. And it offers a prescription delivery service. This inspection was undertaken during the Covid-19 pandemic.
Inspection summary findings
Principle 1. Governance
Overall, the pharmacy manages its risks adequately to help ensure its services are delivered safely. It has procedures in place for the services it offers. And it keeps the records it needs to by law, to show that medicines are supplied safely and legally. Members of the pharmacy team record and review their mistakes so that they can learn and improve from these events. The pharmacy keeps people’s private information securely and its team members know how to protect vulnerable people.
Principle 2. Staff
The pharmacy has enough staff for its workload. Members of the pharmacy team work well together, and they are able to raise concerns or make suggestions to help improve the pharmacy’s services. And they have access to training resources to help keep their skills and knowledge up to date.
Principle 3. Premises
The premises are kept secure from unauthorised access and they are just about adequate for the pharmacy’s services. The pharmacy has extremely limited storage space and it could do more to keep all areas tidy and clutter free.
Principle 4. Services, including medicines management
Overall, the pharmacy provides its services safely and manages them adequately. People with different needs can access the pharmacy’s services. Members of the pharmacy team take the right action in response to safety alerts so that people get medicines and medical devices that are safe to use. The pharmacy gets its medicines from reputable sources, but it does not always store them tidily or in an organised fashion.
Principle 5. Equipment and facilities
The pharmacy has the equipment it needs to provide its services safely. And it maintains its facilities and equipment adequately.
Pharmacy details
Portacabin
Ridgacre House Medical Centre
Birmingham
B322TJ
England
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |