Inspection outcome: Standards met
Last inspection: 24/04/2024
Pharmacy context
This pharmacy is located on a busy main road and serves a mixed local population. It is open Monday to Saturday. The pharmacy’s main activity is dispensing NHS prescriptions. It also offers other services such as the NHS Pharmacy First scheme, substance misuse treatment, and multi-compartment compliance packs to people who need help managing their medicines.
Inspection summary findings
Principle 1. Governance
The pharmacy adequately manages the risks associated with its services. And it largely keeps the records it needs to by law, so it can show that supplies are made safely and legally. People who use the pharmacy can provide feedback. And team members are provided with some training about data protection to make sure they protect people’s personal information. Team members generally respond appropriately when mistakes happen during the dispensing process. But the pharmacy does not always keep a record of mistakes. So it may be missing on opportunities to learn from them.
Principle 2. Staff
The pharmacy has enough team members to help manage its workload. Team members feel comfortable about raising concerns and they have access to some ongoing training. But the pharmacy does not always ensure that team members start relevant accredited training in a timely manner.
Principle 3. Premises
The pharmacy premises are secure, clean, and suitable for the services provided. And the pharmacy has appropriate facilities to meet the needs of people requiring privacy when using its services
Principle 4. Services, including medicines management
People can access the pharmacy’s services. The pharmacy generally provides its services in a safe way. It orders its medicines from reputable sources and largely manages them properly. But it does not routinely highlight prescriptions for higher-risk medicines, so it may be missing out on opportunities to provide additional counselling.
Principle 5. Equipment and facilities
The pharmacy has the equipment and facilities it needs to provide its services safely.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |