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Pharmacy inspections

Inspection reports and learning from inspections

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Quick Meds (9011331)

Inspection outcome: Standards met

Last inspection: 13/10/2021

Pharmacy context

This is a distance selling pharmacy which opened in January 2020 and it provides services at a distance to patients through its website The pharmacy premises is not open to members of the public, so it delivers prescription medicines directly to patients. The pharmacy has an NHS contract and offers a pharmacist independent prescriber led prescribing service based onsite. The website offers prescription and non-prescription medicines for a range of conditions, but it mainly supplies medicines to support weight loss. The inspection was completed during the COVID-19 pandemic.

Inspection summary findings

Principle 1. Governance

Standards met

Members of the pharmacy team follow written procedures and protocols to make sure they work safely. The pharmacy identifies and manages the risks associated with its services to make sure people receive appropriate care. It regularly reviews its systems and processes and makes changes to improve them. But the pharmacy’s prescribing service does not always inform a person’s doctor when it supplies them with weight-loss medication. This means their doctor may not always know what medicine the person is taking or how it is affecting them. And the prescriber’s records do not always include enough information to show why the medicines they prescribed were the most suitable for people.

Principle 2. Staff

Standards met

A small and skilled workforce provides the pharmacy’s services. There is a focus on continual learning and development by the pharmacist independent prescriber. The pharmacy’s team members are enthusiastic about their roles and they work effectively together to achieve common goals. 

Principle 3. Premises

Standards met

The pharmacy premises are safe, secure and professional. They are suitable for the services provided.

Principle 4. Services, including medicines management

Standards met

The pharmacy ensures its services are easily accessible. Its website provides helpful information about the prescribing service, and the prescriber provides additional counselling and advice. The pharmacy team manages the services effectively and it follows clear processes when prescribing and dispensing medicines. And they have audit trails in place for each medicine from source to supply. The pharmacy keeps records of the checks it makes to ensure medicines remain safe to use and fit for supply.

Principle 5. Equipment and facilities

Standards met

The pharmacy has the equipment it needs to provide services safely. The pharmacy team uses the equipment in a way that keeps people’s information safe.

Pharmacy details

153A Stamford Road
United Kingdom

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What do the inspection outcomes mean?

After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met

Met The pharmacy has met all the standards for registered pharmacies
Not all met The pharmacy has not met one or more of the standards for registered pharmacies

What do the summary findings for each principle mean?

The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:

Excellent practice The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards
Good practice The pharmacy delivers positive outcomes for patients and performs well against most of the standards
Standards met The pharmacy meets all the standards
Standards not all met The pharmacy has not met one or more standards