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Pharmacy inspections

Inspection reports and learning from inspections

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Queens Road Pharmacy (1109432)

Inspection outcome: Standards met

Last inspection: 16/10/2024

Pharmacy context

This community pharmacy is located in a residential area in Halifax. Its main activity is dispensing NHS prescriptions. The pharmacy sells a range of over-the-counter medicines and provides several other services such as seasonal flu and COVID-19 booster vaccinations and Vitamin B12 injections. The NHS Pharmacy First service is available for people to access. It also supplies some people with medicines in multi-compartment compliance packs to help them take their medicines correctly. 

Inspection summary findings

Principle 1. Governance

Standards met

The pharmacy appropriately identifies and manages the risks associated with its services to help provide them safely. And people can provide feedback about the pharmacy. The pharmacy keeps its records up to date and accurate. However, the team does not consistently record any mistakes that happen during the dispensing process. So, they may miss opportunities to learn and make further improvements. 

Principle 2. Staff

Standards met

There are enough team members to manage the pharmacy's workload effectively and they receive appropriate training to carry out their roles safely. Team members get regular feedback, and they are supported to keep their knowledge and skills up to date. Team members can provide feedback and concerns relating to the pharmacy's services.

Principle 3. Premises

Standards met

The pharmacy's premises are clean, secure and provide a safe environment to deliver its services. People using the pharmacy can have a conversation with its team members in a private area.

Principle 4. Services, including medicines management

Standards met

The pharmacy offers a range of service which are accessible. It provides its services safely and manages them well. The pharmacy gets its medicines from licensed suppliers and stores them properly. It responds appropriately to drug alerts and product recalls. This helps make sure that its medicines and devices are safe for people to use.

Principle 5. Equipment and facilities

Standards met

The pharmacy has the equipment it needs to provide its services. Equipment is kept clean and is ready to use.

Pharmacy details

238 Queens Road
HALIFAX
HX14NE
England

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What do the inspection outcomes mean?

After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met

Met The pharmacy has met all the standards for registered pharmacies
Not all met The pharmacy has not met one or more of the standards for registered pharmacies

What do the summary findings for each principle mean?

The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:

Excellent practice The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards
Good practice The pharmacy delivers positive outcomes for patients and performs well against most of the standards
Standards met The pharmacy meets all the standards
Standards not all met The pharmacy has not met one or more standards