Inspection outcome: Standards met
Last inspection: 07/10/2024
Pharmacy context
The pharmacy is a distance selling pharmacy (pushpharmacy.co.uk) and is located inside an industrial unit in East London. The pharmacy mainly dispenses NHS prescriptions as well as a small number of private prescriptions. It also provides multi-compartment compliance packs to people who live in their own homes and need help managing their medicines. The pharmacy is closed to the public and medicines are delivered to people using a delivery driver.
Inspection summary findings
Principle 1. Governance
The pharmacy adequately manages the risks associated with its services. And it keeps the records it needs to by law, so it can show that supplies are made safely and legally. Team members respond appropriately when mistakes happen during the dispensing process. People who use the pharmacy can provide feedback. But some team members are not provided with training about safeguarding which may mean they are not able to deal with concerns appropriately.
Principle 2. Staff
The pharmacy has enough trained team members to provide its services safely. They do the right training for their roles. And they are provided with some ongoing training to support their learning needs and maintain their knowledge and skills.
Principle 3. Premises
The premises provide a safe, secure, and clean environment for the pharmacy's services. And the pharmacy’s website provides the relevant information for people.
Principle 4. Services, including medicines management
People can access the pharmacy’s services. The pharmacy has some systems in place for making sure that its services are organised, and overall, it provides its services safely. It orders its medicines from reputable sources and manages them properly.
Principle 5. Equipment and facilities
The pharmacy has the equipment it needs to provide its services safely. It uses its equipment to help protect people’s personal information.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |