Inspection outcome: Standards met
Last inspection: 25/07/2019
Pharmacy context
This community pharmacy is within a large health centre that includes two GP surgeries. The pharmacy dispenses NHS prescriptions which mostly are received from these GP surgeries. The pharmacy dispenses a high volume of medicines, and it uses a robot to store and select some of its medicines. The pharmacy supplies some medicines to care homes.
Inspection summary findings
Principle 1. Governance
The pharmacy generally manages its risks well. It makes sure that its team members know what to do, and it keeps records about mistakes so that improvements can be made. The pharmacy keeps the records it needs to and makes sure that they are accurate. Its team members manage people’s personal information properly. And they know how to protect vulnerable people.
Principle 2. Staff
The pharmacy has enough staff to safely manage its workload. Its team members complete the right qualifications for their roles and they keep their knowledge up to date through regular training. The pharmacy’s team members are clear about their roles in the pharmacy and the jobs they need to do. The pharmacy shares messages across the team well so it can make sure that everyone is aware about important information.
Principle 3. Premises
The pharmacy has enough space to safely provide its services. It has a suitable consultation room that protects people’s privacy. And it has appropriate security arrangements to protect its premises.
Principle 4. Services, including medicines management
The pharmacy generally manages its services well and makes sure that they are organised. Its team members make sure that medicines are stored properly and are safe for people to use. They largely provide the required advice when they supply higher-risk medicines to help people use their medicines properly.
Principle 5. Equipment and facilities
The pharmacy has the right equipment and facilities to provide its services. Its team members make sure that its equipment is properly maintained and is suitable to use.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |