Inspection outcome: Standards met
Last inspection: 02/03/2022
Pharmacy context
The pharmacy is in a business park in north west London. It is not open for people to visit in person as it provides its services at a distance. The pharmacy dispenses NHS and private prescriptions and provides health advice. It mainly provides services to care and nursing homes. It supplies medicines in multi‐compartment compliance aids for people who have difficulty managing their medicines. The pharmacy sells some over-the-counter medicines through its website. The inspection took place during the COVID‐19 pandemic. All aspects of the pharmacy were not inspected.
Inspection summary findings
Principle 1. Governance
The pharmacy's working practices are mostly safe and effective. It has clearly written instructions which tell team members how to manage risks and complete tasks in the right way. And it continually monitors its services to protect people's safety. Pharmacy team members learn from mistakes they make to help prevent similar mistakes in future. They have introduced ways of working to help protect people and minimise the risk of COVID‐19 infection. The pharmacy keeps all the records it needs to by law so it can show it is providing its services safely. And it enables people to give their views on how it can improve its services. Members of the pharmacy team understand their role in protecting vulnerable people. And they keep people's private information safe.
Principle 2. Staff
The pharmacy has enough suitably trained team members to deliver its services safely. They work well together to manage the workload. And they hold meetings to share information about their work. Team members can make suggestions to improve services.
Principle 3. Premises
The pharmacy's premises are clean, secure and suitable for the provision of healthcare. It protects the privacy of people receiving services and prevents unauthorised access to its premises when it is closed. So it keeps its medicines and people's information safe. The pharmacy's team members have introduced ways to help protect them from COVID‐19 infection.
Principle 4. Services, including medicines management
Principle 5. Equipment and facilities
The pharmacy has the equipment and facilities it needs for the services it offers. The pharmacy uses its equipment appropriately to keep people's private information safe.
Pharmacy details
Unit 5 Central Business Centre
Great Central Way
London
NW100UR
England
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |