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Pharmacy inspections

Inspection reports and learning from inspections

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Prime Health Pharmacy (9011282)

Inspection outcome: Standards met

Last inspection: 27/04/2021

Pharmacy context

This pharmacy provides its services at a distance and access to the premises is generally closed to the public​. People can access the pharmacy website and contact the pharmacy by telephone. The pharmacy’s main activities are dispensing NHS prescriptions and delivering medicines to people’s homes. The pharmacy supplies some medicines in multi-compartment compliance packs to help people take their medicines. People can purchase some medicines from the pharmacy website. The pharmacy was inspected during the COVID-19 pandemic.

Inspection summary findings

Principle 1. Governance

Standards met

The pharmacy generally identifies and manages the risks associated with its services including the risks from COVID-19. The pharmacy completes the records it needs to by law and it protects people’s private information properly. The pharmacy identifies potential risks to the safe dispensing of prescriptions and it acts to prevent errors. But it doesn’t keep records of errors for the team members to review and improve their practice.

Principle 2. Staff

Standards met

The pharmacy has an experienced team with the qualifications and skills to support its services. Team members work well together and support each other in their day-to-day work. They frequently discuss ideas to enhance the delivery of the pharmacy’s services. Pharmacy team members receive informal feedback on their performance and they have some opportunities to complete ongoing training.

Principle 3. Premises

Standards met

The pharmacy premises are suitable for the services provided. The pharmacy has adequate facilities to meet the needs of people requiring privacy when using the pharmacy services.

Principle 4. Services, including medicines management

Standards met

The pharmacy services are generally well managed so people receive appropriate care. The pharmacy has appropriate systems in place to support the safe and effective supply of medicines in multi-compartment compliance packs. The pharmacy gets its medicines from reputable sources and it stores and manages its medicines and appliances correctly. 

Principle 5. Equipment and facilities

Standards met

The pharmacy has the equipment it needs to provide safe services and it uses its facilities to suitably protect people’s private information.

Pharmacy details

Unit 10 Flexspace
Albion Park
Armley Road
Leeds
LS122EJ
United Kingdom

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What do the inspection outcomes mean?

After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met

Met The pharmacy has met all the standards for registered pharmacies
Not all met The pharmacy has not met one or more of the standards for registered pharmacies

What do the summary findings for each principle mean?

The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:

Excellent practice The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards
Good practice The pharmacy delivers positive outcomes for patients and performs well against most of the standards
Standards met The pharmacy meets all the standards
Standards not all met The pharmacy has not met one or more standards