Inspection outcome: Standards met
Last inspection: 21/06/2024
Pharmacy context
This pharmacy is in a closed unit within a hospital which is part of the University Hospitals of Derby and Burton Foundation Trust. People who use the pharmacy are outpatients of the hospital’s rheumatology, oncology, haematology, or dermatology clinics. Most medicines are provided as a home delivery service. People usually receive their medicines by post or courier, but they can collect their medicine from the pharmacy if they prefer. The pharmacy dispenses and delivers etanercept (a medicine for rheumatoid arthritis) to patients of the Trust under a separate dispense and delivery contract.
Inspection summary findings
Principle 1. Governance
The pharmacy largely identifies and manages the risks associated with its services to make sure they are safe, and it accurately completes the records that it needs to by law. Pharmacy team members work to professional standards, and they are generally clear about their roles and responsibilities. They record their mistakes so that they can learn from them, and they act to help stop the same sort of mistakes from happening again. Team members have a clear understanding of how to protect vulnerable people and know how to keep private information safe.
Principle 2. Staff
Pharmacy team members are well trained, and work effectively together. The pharmacy encourages team members to keep their skills up to date and supports their development. Team members are comfortable providing feedback to their manager and they receive feedback about their own performance. The pharmacy enables the team members to act on their own initiative and use their professional judgement to the benefit of people who use the pharmacy’s services.
Principle 3. Premises
The pharmacy provides a professional environment for the provision of healthcare services. The pharmacy team have access to a private room so people can have confidential conversations with members of the pharmacy team.
Principle 4. Services, including medicines management
The pharmacy services are generally well managed to help make sure people receive their medicines safely. The pharmacy gets its medicines from licensed suppliers, and it carries out some checks to ensure medicines are in good condition and suitable to supply.
Principle 5. Equipment and facilities
Members of the pharmacy team have access to the equipment and facilities they need for the services they provide. Equipment is appropriately monitored and maintained so that it is safe to use.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |