Inspection outcome: Standards met
Last inspection: 25/11/2024
Pharmacy context
This pharmacy is located in an industrial estate in the town of Bury St. Edmunds in Suffolk. The pharmacy dispenses and delivers the Pharmacy only (P) medicines ellaOne, Cialis Together and Hana which people can purchase from the respective websites: www.ellaonedirect.co.uk, www.calistogether.com and www.hana.co.uk. All medicines are delivered to people using third party couriers and the pharmacy is closed to the public.
Inspection summary findings
Principle 1. Governance
The pharmacy manages the risks associated with its services well. It has risk assessments for the activities that it provides. The pharmacy has appropriate insurance arrangements in place. And it handles people’s private information safely.
Principle 2. Staff
The pharmacy has enough team members to manage its workload safely. And team members complete the right training for their roles. They do some ongoing training to keep their knowledge and skills up to date. Team members feel comfortable about raising any concerns they have.
Principle 3. Premises
The pharmacy is clean and tidy and provides a safe and appropriate environment for team members to complete their work. And the pharmacy is kept secure from unauthorised access.
Principle 4. Services, including medicines management
Overall, the pharmacy provides its services safely. The pharmacy obtains its medicines from reputable sources and stores them appropriately. And the team takes the right action in response to safety alerts to help ensure people get medicines which are fit for purpose.
Principle 5. Equipment and facilities
The pharmacy has the appropriate equipment to provide its services safely.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |