Portway Pharmacy (1102845)

Inspection summary findings

Principle 1. Governance

The pharmacy identifies and manages risks adequately. Its team members are clear about their roles and they understand how to raise concerns to protect the wellbeing of vulnerable people. The pharmacy maintains the records it needs to by law and it keeps people’s private information safe.

Principle 2. Staff

​Pharmacy team members are suitably trained for the roles in which they are working. They can raise concerns and provide feedback. But they have limited access to ongoing learning and development, so their knowledge may not always be up to date.

Principle 3. Premises

The pharmacy is generally suitably maintained for the provision of healthcare services. But it lacks space, which impacts on general organisation and limits the workspace available.

Principle 4. Services, including medicines management

The pharmacy generally manages its services safely. But it could make improvements by making extra checks when supplying high-risk medicines to make sure people get all the information they need to use their medicines safely. The pharmacy sources and stores its medicines appropriately and team members complete some checks to help make sure medicines are fit for supply.

Principle 5. Equipment and facilities

The pharmacy has the equipment and facilities it needs to provide its services. Team members use the equipment in a way that protects people’s privacy.