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Pharmacy inspections

Inspection reports and learning from inspections

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Popley Pharmacy (9011298)

Inspection outcome: Standards met

Last inspection: 01/06/2021

Pharmacy context

​This is a community pharmacy located in a residential area of Popley in Hampshire, next to a GP practice. The pharmacy dispenses NHS and private prescriptions, sells a range of over-the-counter medicines and provides health advice. It also offers the New Medicine Service (NMS), local deliveries and multi-compartment compliance packs for people who find it difficult to manage their medicines at home. The inspection took place during the COVID-19 pandemic.

Inspection summary findings

Principle 1. Governance

Standards met

​The pharmacy is operating safely. It has suitable systems in place to identify and manage the risks associated with its services. This includes the risks from COVID-19. Team members understand their role in protecting the welfare of vulnerable people. The pharmacy protects people’s private information appropriately. And the pharmacy generally maintains its records as it should.

Principle 2. Staff

Standards met

​The pharmacy has enough staff to manage its workload safely. The team is appropriately trained. Team members work well together. And the pharmacy provides them with ongoing training material. This helps keep the team’s knowledge and skills current.

Principle 3. Premises

Standards met

​The pharmacy’s premises provide a suitable environment to deliver healthcare services. The pharmacy has introduced measures to help reduce the spread of COVID-19 inside its premises. It is kept very clean. And it has a separate space where confidential conversations or services can take place.

Principle 4. Services, including medicines management

Standards met

The pharmacy provides its services safely. People with different needs can easily access the pharmacy’s services. The pharmacy sources, stores and manages its medicines well. And its team members identify people with higher-risk medicines so that they can provide the appropriate advice. This helps ensure they take their medicines correctly.

Principle 5. Equipment and facilities

Standards met

​The pharmacy has the necessary equipment and facilities it needs to provide its services safely. Its equipment is clean. And the team ensure they are used appropriately to protect people’s private information.

Pharmacy details

Shakespeare House Medical Centre
Shakespeare Road
Basingstoke
RG249DT
England

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What do the inspection outcomes mean?

After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met

Met The pharmacy has met all the standards for registered pharmacies
Not all met The pharmacy has not met one or more of the standards for registered pharmacies

What do the summary findings for each principle mean?

The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:

Excellent practice The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards
Good practice The pharmacy delivers positive outcomes for patients and performs well against most of the standards
Standards met The pharmacy meets all the standards
Standards not all met The pharmacy has not met one or more standards