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Pharmacy inspections

Inspection reports and learning from inspections

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Pool Pharmacy (1039875)

Inspection outcome: Standards met

Last inspection: 30/09/2021

Pharmacy context

This community pharmacy is in small village near Otley. The pharmacy’s main activities are dispensing NHS prescriptions and selling over-the-counter medicines. The pharmacy provides the NHS seasonal flu vaccination service. The pharmacy was inspected during the COVID-19 pandemic.

Inspection summary findings

Principle 1. Governance

Standards met

The pharmacy suitably identifies and manages the risks associated with its services. It has up-to-date written procedures that the pharmacy team follows. And it completes all the records it needs to by law. The pharmacy team members respond appropriately when errors occur. They discuss what happened and they generally take appropriate action to prevent future mistakes. The pharmacy team members protect people’s private information properly but they don’t provide people with information on how they do this.

Principle 2. Staff

Standards met

The pharmacy has a small team with an appropriate range of experience and skills needed to support its services. Team members work well together and are good at supporting each other in their day-to-day work. They regularly discuss ideas to enhance the delivery of the pharmacy’s services. Team members are supported to complete their training courses and are frequently provided with feedback on their progression. The team members use a variety of communication tools to share information to help support the efficient delivery of the pharmacy services.​

Principle 3. Premises

Standards met

The pharmacy premises are suitable for the services provided. The pharmacy has adequate facilities to meet the needs of people requiring privacy when using the pharmacy services.

Principle 4. Services, including medicines management

Standards met

The pharmacy provides services that support people's health needs. And it manages the pharmacy services well. The pharmacy keeps records of prescription requests. So, the team can effectively deal with any queries. The pharmacy obtains its medicines from reputable sources. And it generally stores and manages its medicines appropriately.

Principle 5. Equipment and facilities

Standards met

The pharmacy has an adequate range of equipment to provide safe services. And it uses its facilities to suitably protect people’s private information.

Pharmacy details

Main Street
Pool in Wharfedale

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What do the inspection outcomes mean?

After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met

Met The pharmacy has met all the standards for registered pharmacies
Not all met The pharmacy has not met one or more of the standards for registered pharmacies

What do the summary findings for each principle mean?

The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:

Excellent practice The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards
Good practice The pharmacy delivers positive outcomes for patients and performs well against most of the standards
Standards met The pharmacy meets all the standards
Standards not all met The pharmacy has not met one or more standards