Inspection outcome: Standards met
Last inspection: 24/06/2024
Pharmacy context
The pharmacy provides a homecare medicines service which involves delivering ongoing medicines supplies direct to people's homes. All of the treatments are initially prescribed by hospital prescribers. Some aspects of the service, for example nursing care, are not regulated by GPhC. Therefore, we have only reported on the registerable services provided by the pharmacy. The pharmacy is located in an industrial unit and the premises is not open to the public. It is one of two pharmacies owned by the same Company. The Company is registered with the MHRA and holds a Wholesale Dealers Authorisation.
This inspection is one of a series of inspections we have carried out as part of a thematic review of homecare services in pharmacy. We will also publish a thematic report of our overall findings across all of the pharmacies we inspected. Homecare pharmacies provide specialised services that differ from the typical services provided by traditional community pharmacies. Therefore, we have made our judgements by comparing performance between the homecare pharmacies we have looked at. This means that, in some instances, systems and procedures that may have been identified as good in other settings have not been identified as such because they are standard practice within the homecare sector. However, general good practice we have identified will be highlighted in our thematic report.
Inspection summary findings
Principle 1. Governance
The pharmacy carries out regular audits and risk assessments to identify the risks associated with its services, then takes action to help manage them. Members of the pharmacy team follow written procedures to help them work effectively. They record things that go wrong so that they can learn from them. And they take steps to prevent their mistakes being repeated. And the pharmacy's systems protect people's privacy and confidentiality.
Principle 2. Staff
The pharmacy has enough suitably trained team members to deliver its services safely and effectively. Team members have the training they need for the tasks they undertake. And they are supported with on-going training to keep their skills and knowledge up to date. and they can provide feedback and raise concerns with senior leadership to help improve pharmacy's services.
Principle 3. Premises
The pharmacy’s premises are suitable for the services provided. And they are secured against unauthorised access.
Principle 4. Services, including medicines management
Overall, the pharmacy provides its services safely and effectively to ensure people receive their medicines on time. The pharmacy team communicates well with people so that they get the care and support they need to take their medicines safely. The pharmacy obtains its medicines from reputable sources and stores them correctly. And it carries out appropriate checks to make sure people get medicines and medical devices that are fit for purpose.
Principle 5. Equipment and facilities
The pharmacy has access to the equipment and facilities it requires to provide its services safely and effectively. It appropriately maintains its equipment and it has suitable arrangements to ensure its equipment and facilities remain fit for purpose.
Pharmacy details
U P S S C S
Birch Coppice Business Park
Danny Morson Way
Dordon
B781SE
England
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |