Inspection outcome: Standards met
Last inspection: 07/03/2024
Pharmacy context
This is a community
pharmacy located in Maida Vale, London. It recently relocated from a smaller
premises nearby. The pharmacy dispenses both NHS and private prescriptions. It
mainly supplies medicines to people who reside in care homes. The pharmacy
provides some other NHS services such as the New Medicines Service and the
Discharge Medicine Service.
Inspection summary findings
Principle 1. Governance
The pharmacy has written
procedures to help make sure its team members provide services in a safe and
effective manner. And it largely keeps the records it needs to by law. Mistakes
that happen during the dispensing process are generally recorded, but the team
does not always review them so common trends may not always be identified.
Members of the pharmacy team effectively keep people’s private information
safe, and they take the correct action to safeguard people that may be
vulnerable.
Principle 2. Staff
The pharmacy has enough
suitably skilled team members to safely provide its services. It provides
support to members of the team who are on training courses. Members of the team
feel comfortable to raise concerns and provide feedback.
Principle 3. Premises
The environment is largely
suitable for the provision of pharmacy services. However, some areas of the
pharmacy are untidy and cluttered which detracts from the professional image
and may create a trip hazard to members of the pharmacy team. The pharmacy
premises are otherwise clean and large enough to manage the workload safely. A
consultation room is available for people to have a private conversation with a
member of the pharmacy team.
Principle 4. Services, including medicines management
The pharmacy provides the
services it offers in a safe manner. The pharmacy gets its medicines and
devices from appropriate sources. But it does not always carry out sufficient
checks to make sure they are suitable to supply to people. Members of the team give advice to people
when supplying higher-risk medicines to help make sure they are still
appropriate for people to use.
Principle 5. Equipment and facilities
The pharmacy has the
equipment it needs to provide its services safely. It maintains the equipment
appropriately and keeps it securely.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |