Inspection outcome: Standards met
Last inspection: 23/01/2020
Pharmacy context
The pharmacy provides pharmacy services at a distance, which means people cannot access the pharmacy premises. People can access the pharmacy website and contact the pharmacy by telephone. The pharmacy dispenses NHS prescriptions and it delivers people’s medicines to their homes. The pharmacy provides some medicines in multi-compartment compliance packs to help people take their medicines.
Inspection summary findings
Principle 1. Governance
The pharmacy generally identifies and manages the risks associated with its services. And it keeps the records it needs to by law. The pharmacy has some written procedures for the team to follow. And it has adequate arrangements to protect people’s private information. People using the pharmacy can raise concerns and provide feedback. The pharmacy team has some level of training and guidance to respond to safeguarding concerns to protect the welfare of children and vulnerable adults. The pharmacy team members respond when errors happen. They discuss what happened. But they don’t fully record the errors. This means the team may miss opportunities to identify patterns and reduce mistakes.
Principle 2. Staff
The pharmacy has a small team and the team members have the skills to support the pharmacy’s services. The team members support each other in their day-to-day work. The pharmacy team members receive little feedback on their performance. So, they may miss the opportunity to set personal objectives or complete training plans to help the safe and effective delivery of pharmacy services.
Principle 3. Premises
The pharmacy is clean, secure and adequate for the services provided.
Principle 4. Services, including medicines management
The pharmacy team members provide basic services that support people's health needs. And they manage the pharmacy services well. The pharmacy team members keep records of prescription requests and deliveries made to people's home. So, they can effectively deal with any queries. The pharmacy obtains its medicines from reputable sources. And it stores and manages medicines appropriately.
Principle 5. Equipment and facilities
The pharmacy has the equipment it needs to provide safe services and it has facilities to help protect people’s private information.
Pharmacy details
Suite 10, Room 1 Derwent View
Brackenholme Business Park
Selby
YO86EL
England
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |