Inspection outcome: Standards met
Last inspection: 05/05/2021
Pharmacy context
The pharmacy is on a main road in Bury alongside other shops. It is open extended hours over seven days and 365 days a year. It mainly dispenses NHS prescriptions, including to people living in care homes. It supplies medicines to some people in multi-compartment compliance packs to help people take their medicines correctly. The pharmacy sells over-the-counter medicines and provides advice.
Inspection summary findings
Principle 1. Governance
The pharmacy appropriately identifies and manages the risks with its services. It has relevant written procedures for team members to follow to help provide services safely. This includes information to help pharmacy team members support vulnerable people. Pharmacy team members regularly record errors they make to learn from them and improve their skills. The pharmacy keeps people’s private information secure and keeps the up-to-date records it needs to by law.
Principle 2. Staff
The pharmacy has team members with the qualifications and skills to appropriately manage the services it provides. The team members complete some ongoing training relevant to their roles. And they feel comfortable to discuss ideas and concerns to help improve the pharmacy’s services
Principle 3. Premises
The pharmacy premises are appropriate for the services the pharmacy provides. They are suitably hygienic but there is some clutter and untidiness throughout the premises.
Principle 4. Services, including medicines management
The pharmacy’s services are easily accessible for people. And it mostly manages its services well to deliver them safely and effectively. The pharmacy generally stores and manages its medicines appropriately. But it doesn’t always make the records it needs for good audit processes. The team members remove recalled medicines from stock when they need to. But they don’t keep up-to-date records of the action they take.
Principle 5. Equipment and facilities
The pharmacy has the equipment it needs for the services it provides. And the pharmacy uses its equipment in ways that protect people’s private information.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |