Inspection outcome: Standards met
Last inspection: 09/12/2020
The pharmacy is in a business park and has a distance-selling NHS contract. It
provides NHS and private prescriptions dispensing, mainly to local residents,
although some people are from out of the area. The team also dispenses
medicines in multi-compartment compliance packs for some people and supplies
over-the-counter (OTC) medicines mostly to its regular prescription customers.
The pharmacy was visited during the COVID-19 pandemic.
Inspection summary findings
Principle 1. Governance
Members of the pharmacy
team work to professional standards and identify and manage risks effectively,
including those associated with the COVID-19 pandemic. They are clear about
their roles and responsibilities. They record any mistakes they make during the
pharmacy’s processes. And they take steps to avoid mistakes being repeated. The
pharmacy keeps its records up to date although some required by law are not in
an easily accessible format. It manages and protects information well and it
tells people how their private information will be used. Its team members also
understand how they can help to protect the welfare of vulnerable people.
Principle 2. Staff
The pharmacy has enough
team members to provide its services safely, and they work effectively together
and are supportive of one another. They have the appropriate skills,
qualifications and training, or are working towards them, to deliver services
safely and effectively. And they receive support to keep their skills and
knowledge up to date.
Principle 3. Premises
The pharmacy premises are
clean and provide a safe, secure and professional environment for people to
Principle 4. Services, including medicines management
The pharmacy’s working practices are safe and effective. And it gets its medicines from reputable sources. The systems for monitoring higher-risk medicines on prescription are robust. The pharmacy has some processes in place to monitor its sales of medicines. But because it doesn’t keep records about this, it is harder for the pharmacy to demonstrate how its systems protect the health and wellbeing of people who use the pharmacy.
Principle 5. Equipment and facilities
The pharmacy has the right
equipment for its services. It makes sure its equipment is safe to use.
Copley Hill Farm Business Park
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
|The pharmacy has met all the standards for registered pharmacies|
|The pharmacy has not met one or more of the standards for registered pharmacies|
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
|The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards|
|The pharmacy delivers positive outcomes for patients and performs well against most of the standards|
|The pharmacy meets all the standards|
|The pharmacy has not met one or more standards|