Inspection outcome: Standards met
Last inspection: 17/09/2024
Pharmacy context
The pharmacy is in the village of Sprotbrough, on the outskirts of Doncaster in South Yorkshire. Its main services include dispensing NHS prescriptions, selling over-the-counter medicines and providing advice to people. The pharmacy provides a range of NHS consultation services including the Pharmacy First and blood pressure check service. It also provides seasonal flu vaccinations to people and offers a medicine delivery service to people’s homes.
Inspection summary findings
Principle 1. Governance
The pharmacy adequately identifies and manages the risks for the services it provides. It has appropriate processes to support people in feeding back about its services. And it keeps people’s confidential information secure. The pharmacy mostly keeps its records as required by law. Its team members have the knowledge to recognise, and report concerns to help keep vulnerable people safe from harm. And they engage in conversations to share learning and demonstrate how they act to reduce risk following the mistakes they make during the dispensing process.
Principle 2. Staff
Pharmacy team members complete regular learning to support them in working safely and effectively in their roles. They are supportive of each other and communicate with each other effectively to manage the pharmacy’s workload. And they know how to raise concerns at work. But the pharmacy does not always consider how best to use the skill mix of its team members when making changes to its services.
Principle 3. Premises
The pharmacy premises are clean, safe, and secure. They provide a suitable space for the pharmacy services provided. People using the pharmacy can speak with a member of the pharmacy team in a private consultation room.
Principle 4. Services, including medicines management
Pharmacy team members work effectively with other local healthcare providers to support timely access to healthcare services and medicines. And they provide relevant information to people when supplying medicines. The pharmacy obtains its medicines from reputable sources. It stores its medicines safely and securely. Overall, it manages its medicines appropriately through regular monitoring checks which help ensure they are stored within the right conditions and are safe to supply, but it does not always record these checks.
Principle 5. Equipment and facilities
The pharmacy has the equipment and facilities it needs for providing its services. And pharmacy team members manage and use equipment in a way which protects people’s confidentiality.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |