Inspection outcome: Standards met
Last inspection: 31/07/2024
Pharmacy context
The pharmacy is on a small parade of shops in a largely residential area. It provides NHS dispensing services, the New Medicine Service and the Pharmacy First service. And it supplies medicines in multi-compartment compliance packs to a small number of people who live in their own homes and need this support. The pharmacy changed ownership in October 2023.
Inspection summary findings
Principle 1. Governance
Overall, the pharmacy adequately identifies and manages the risks associated with its services to help provide them safely. It largely keeps the records it needs to keep by law, to show that its medicines are supplied safely and legally. And it protects people’s personal information well. People can provide feedback about the pharmacy’s services. And team members understand their role in protecting vulnerable people.
Principle 2. Staff
Team members do the right training for their roles. And they are provided with some ongoing training to maintain their knowledge and skills. The pharmacy has enough team members to provide its services safely. Team members can raise any concerns. And they can make professional decisions to ensure people taking medicines are safe.
Principle 3. Premises
The premises provide a safe, secure, and clean environment for the pharmacy's services. People can have a conversation with a team member in a private area.
Principle 4. Services, including medicines management
Overall, the pharmacy provides its services safely and manages them well. People with a range of needs can access the pharmacy’s services. The pharmacy responds appropriately to drug alerts and product recalls, so that people get medicines and medical devices that are safe to use. It gets its medicines from reputable suppliers and stores them properly. And it responds appropriately to drug alerts and product recalls. This helps make sure that its medicines and devices are safe for people to use. But the pharmacy doesn't always highlight prescriptions for higher-risk medicines. And this may mean that it misses opportunities to speak with people when they collect these medicines.
Principle 5. Equipment and facilities
The pharmacy has the equipment it needs to provide its services safely. It uses its equipment to help protect people’s personal information.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |