Inspection outcome: Standards met
Last inspection: 10/02/2023
Pharmacy context
This is a community pharmacy in Fishburn, a small village in Stockton-on-Tees. It dispenses both NHS and private prescriptions and sells a range of over-the-counter medicines. The pharmacy offers a medicines delivery service. And it supplies medicines in multi-compartment compliance packs to people living in their own home.
Inspection summary findings
Principle 1. Governance
The pharmacy suitably identifies and manages the risks associated with its services. It has written procedures that the pharmacy team follow. And the pharmacy has appropriate insurance to protect people if things do go wrong. It completes the records it needs to by law. Pharmacy team members openly discuss mistakes they make, and they take suitable action to prevent future mistakes. They complete relevant training to help protect vulnerable people.
Principle 2. Staff
The pharmacy team members have the appropriate training and skills to provide the pharmacy's services safely and effectively. They work well together and manage their workload well. The pharmacy team members complete training to keep their knowledge and skills up to date.
Principle 3. Premises
The pharmacy provides a safe and secure environment for people to receive healthcare. The premises are adequately maintained and suitable for the services the pharmacy provides.
Principle 4. Services, including medicines management
The pharmacy team manages and delivers the pharmacy’s services well. And it makes its services accessible to people. The pharmacy sources its medicines from recognised suppliers, and it suitably stores and manages them to ensure they are fit for purpose.
Principle 5. Equipment and facilities
The pharmacy has the equipment it needs for its services. And it uses its equipment appropriately to protect people's confidentiality.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |