Inspection outcome: Standards met
Last inspection: 10/12/2024
Pharmacy context
This pharmacy is located on a high street in Whitechapel, London. It provides NHS services at a distance including dispensing prescriptions, the New Medicine Service (NMS), and six of the Pharmacy First services. The pharmacy supplies medicines in multi‐compartment compliance packs to people who need this support to manage their medicines at home. And it provides a delivery service.
Inspection summary findings
Principle 1. Governance
The pharmacy adequately manages the risks associated with its services. It uses written procedures to ensure that team members understand their responsibilities and how to carry out activities. People using the pharmacy’s services can easily provide feedback. Team members protect people’s information well and have the relevant training to safeguard the welfare of people using their services.
Principle 2. Staff
The pharmacy has enough staff for the services it provides and manages its workload safely. The team has the appropriate skill mix to ensure safe practice, and team members can raise concerns if needed, in an open environment.
Principle 3. Premises
The pharmacy is clean and tidy, and it has adequate space for providing its services safely. The pharmacy premises are also safe, secure, and appropriately maintained.
Principle 4. Services, including medicines management
The pharmacy suitably manages its healthcare services. It sources its medicines from licenced suppliers and stores them appropriately. Team members take the right actions to take in response to safety alerts and recalls, to ensure medicines and medical devices are fit for purpose.
Principle 5. Equipment and facilities
The pharmacy has the appropriate equipment to provide its services safely. And it protects people’s privacy when using its equipment.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |