Inspection outcome: Standards met
Last inspection: 12/11/2024
Pharmacy context
This pharmacy is located in a business park in Newmarket in Suffolk. It mainly dispenses NHS prescriptions to people in the local area and delivers medicines to people’s homes. It also dispenses medicines in multi-compartment compliance packs to people who have difficulty taking their medicines in original packs. It provides seasonal flu vaccinations and the Pharmacy First service under patient group directions (PGDs).
Inspection summary findings
Principle 1. Governance
The pharmacy manages the risks associated with its services well. It has written procedures in place to help the team work safely. And its team members review their mistakes regularly so they can learn from them. The pharmacy generally keeps the records it needs to by law, but some records are incomplete which means some information may not be readily available if there is a query or concern. The pharmacy team keeps people’s private information safe, and it knows how to protect vulnerable people.
Principle 2. Staff
The pharmacy has enough team members to manage its workload effectively. Team members do the right training for their roles. And they do some ongoing training to help keep their knowledge and skills up to date. Team members are comfortable providing feedback or raising concerns if needed.
Principle 3. Premises
The pharmacy is clean and tidy, and its team members have enough space to carry out their work. The pharmacy is kept secure from unauthorised access. And people can have a private conversation with a team member.
Principle 4. Services, including medicines management
Overall, the pharmacy provides its services safely and efficiently. And it stores its medicines appropriately. The pharmacy obtains its medicines from licensed sources. And it takes the right action in response to safety alerts and recalls to ensure people are getting medicines and medical devices that are fit for purpose.
Principle 5. Equipment and facilities
The pharmacy has the equipment it needs to provide its services effectively. And it uses its equipment to protect people’s privacy.
Pharmacy details
Suite 6, 8 Lyndon House
Kings Court
Willie Snaith Road
Newmarket
CB87SG
United Kingdom
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |