Inspection outcome: Standards met
Last inspection: 28/11/2022
Pharmacy context
This pharmacy has an NHS
distance selling contract and specialises in providing pharmacy services to
care homes. The pharmacy is located in a purpose designed unit on an industrial
estate and people cannot visit this pharmacy in person. Services and
information can be accessed through the pharmacy’s website,
www.pharmacy-xpress.co.uk. The pharmacy offers a range of options so care homes
can choose how their medicines are supplied and some prescriptions are
assembled using a dispensing robot.
Inspection summary findings
Principle 1. Governance
The pharmacy manages the
risks associated with its services to make sure people receive appropriate
care. Members of the pharmacy team follow written procedures to make sure they
work safely. They record their mistakes so that they can learn from them. And
they make changes to stop the same sort of mistakes from happening again. The pharmacy
is responsive to feedback and uses this to make improvements.
Principle 2. Staff
The pharmacy has enough team members to manage the workload and the services that it provides. The team members plan absences in advance, so they always have enough cover to provide the services. The team members work well together in a supportive environment and they can raise concerns and make suggestions.
Principle 3. Premises
The pharmacy provides a safe, secure and professional environment for people to receive healthcare. The pharmacy’s website provides clear information to people about the pharmacy’s services.
Principle 4. Services, including medicines management
The pharmacy manages its
services and supplies medicines safely. The pharmacy gets its medicines from
licensed suppliers, and stores them securely and at the correct temperature, so
they are safe to use.
Principle 5. Equipment and facilities
The pharmacy has the equipment it needs to provide its services safely. The equipment is serviced regularly and there is a contingency plan in place in case the equipment fails.
Pharmacy details
Unit 32
Fountain Business Park
Fountain Lane Oldbury
Birmingham
B693BH
England
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |