Inspection outcome: Standards met
Last inspection: 08/07/2024
Pharmacy context
This community pharmacy is on the high street in the town of Barton-Upon-Humber, North Lincolnshire. Its main services include dispensing prescriptions and selling over-the-counter medicines. The pharmacy provides a range of NHS consultation services including the NHS New Medicine Service (NMS), NHS blood pressure check service and NHS Pharmacy First service. It supplies some medicines in multi-compartment compliance packs, designed to help people remember to take their medicines. And it delivers some medicines to people’s homes.
Inspection summary findings
Principle 1. Governance
The pharmacy appropriately identifies and manages the risks for providing its services. Overall, it keeps its records as required by law. And it keeps people’s confidential information secure. Its team members work well within their roles, and they act openly and honestly by recording and discussing their mistakes. They understand how to manage feedback and concerns they may receive about the pharmacy. And they have the skills and knowledge to recognise, and report concerns to help keep vulnerable people safe.
Principle 2. Staff
The pharmacy employs a team of people with the right knowledge and skills to provide its services. Team members work together well, and they engage in ongoing learning relevant to their role. They take some opportunities to share learning with each other. And they are confident in providing feedback at work.
Principle 3. Premises
The pharmacy is clean, secure, and suitably maintained. It provides a professional environment for the delivery of healthcare services. Its consultation facilities allow people to have a private conversation with a member of the pharmacy team.
Principle 4. Services, including medicines management
The pharmacy’s services are readily accessible to people. It obtains its medicines from licensed sources. And it stores these medicines safely and securely. The pharmacy team follow written processes to support them in providing services effectively. They make regular checks to ensure medicines are safe to supply to people. And they take regular opportunities to speak to people and provide them with information to support them in taking their medicines safely.
Principle 5. Equipment and facilities
The pharmacy has appropriate equipment and facilities for providing its services. It makes checks to ensure equipment is in safe working order. And its team members use the equipment in a way which maintains people’s confidentiality.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |