Inspection outcome: Standards met
Last inspection: 29/03/2022
Pharmacy context
This community pharmacy is in a large medical centre in a suburb of Leeds. The pharmacy relocated in September 2021 to this site. The pharmacy’s main activities are dispensing NHS prescriptions and selling over-the-counter (OTC) medicines. The pharmacy supplies some medicines in multi-compartment compliance packs to help several people take their medicines. And it delivers medication to people’s homes. The pharmacy was inspected during the COVID-19 pandemic.
Inspection summary findings
Principle 1. Governance
The pharmacy team members identify and manage the risks associated with providing pharmacy services well. They act competently when errors happen. The team regularly reviews the errors made. And it uses this information to take prompt and appropriate action to help prevent similar mistakes happening again. People using the pharmacy can raise concerns and the team appropriately responds. The team members have training, guidance and experience to correctly respond to safeguarding concerns. The pharmacy suitably protects people’s private information. And it keeps the records it needs to by law.
Principle 2. Staff
The pharmacy has an experienced team with the qualifications and skills to support its services. The pharmacy encourages an open and honest culture. Team members work very well together. And they support each other in their day-to-day work, especially at times of increased workload and as the pharmacy introduces new services. The team members discuss ideas to enhance the delivery of the pharmacy’s services and they benefit from identifying areas of their own practice they wish to develop. They take opportunities to enrol on to training courses and they receive feedback on their performance. So, they can develop their skills and knowledge.
Principle 3. Premises
The pharmacy premises are clean, secure and suitable for the services provided. And the pharmacy has good facilities to meet the needs of people requiring privacy when using the pharmacy services.
Principle 4. Services, including medicines management
The pharmacy provides services which are easily accessible for people. And it manages its services well to help people receive appropriate care. The pharmacy supports the team to suitably plan for the introduction of changes to the delivery of its services. This helps ensure people continue to receive safe and effective care. The pharmacy gets its medicines from reputable sources and it stores them properly. The team generally carries out checks to make sure medicines are in good condition and appropriate to supply.
Principle 5. Equipment and facilities
The pharmacy has the equipment it needs to provide safe services and it uses its facilities to suitably protect people’s private information.
Pharmacy details
New Windmill Health Centre Site
83b Whinmoor Way
Leeds
LS145BD
England
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |