Inspection outcome: Standards met
Last inspection: 14/07/2022
Pharmacy context
This community pharmacy is in a suburb of Leeds. The pharmacy’s main activity is dispensing NHS prescriptions. The pharmacy supplies some medicines in multi-compartment compliance packs to help people take their medication and it delivers medication to people’s homes. The pharmacy provides an Emergency Hormonal Contraception (EHC) service and the NHS hypertension case finding service.
Inspection summary findings
Principle 1. Governance
The pharmacy generally identifies and manages the risks associated with its services well. The pharmacy protects people’s private information and it keeps the records it needs to by law. The pharmacy has up-to-date written procedures for the team to follow to help ensure it provides pharmacy’s services safely. The pharmacy team members have training and guidance to help correctly respond to safeguarding concerns. The team members act appropriately when mistakes happen. But they don’t fully complete records of mistakes to help prevent future mistakes and improve the safety of services.
Principle 2. Staff
The pharmacy has a team with the appropriate range of experience and skills to safely provide its services. Team members work well together and are good at supporting each other in their day-to-day work. They discuss ideas and implement new processes to enhance the delivery of the pharmacy’s services. Team members benefit from identifying areas of their own practice they wish to develop, and the pharmacy helps them to achieve this. The pharmacy provides team members with some level of ongoing training and feedback on their performance. So, they can suitably develop their skills and knowledge.
Principle 3. Premises
The pharmacy premises are clean, secure and suitable for the services provided. And the pharmacy has good facilities to meet the needs of people requiring privacy when using the pharmacy services.
Principle 4. Services, including medicines management
The pharmacy provides services which are easily accessible for people. And it manages its services well to help people receive appropriate care. The pharmacy supports the team to suitably plan for the introduction of new services to ensure people receive safe and effective care. The pharmacy gets its medicines from reputable sources and it stores them properly. The team generally carries out checks to make sure medicines are in good condition and appropriate to supply.
Principle 5. Equipment and facilities
The pharmacy has the equipment it needs to provide safe services and it uses its facilities to suitably protect people’s private information.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |