Inspection outcome: Standards met
Last inspection: 08/07/2022
The pharmacy is in a surgery in the south Yorkshire town of Mexborough. It opens extended hours over seven days a week. Its main services include dispensing NHS prescriptions, selling over-the-counter medicines and providing a private ear care service. The pharmacy supplies some medicines in multi-compartment compliance packs, designed to help people remember to take their medicines. And it offers a medicine delivery service.
Inspection summary findings
Principle 1. Governance
The pharmacy identifies and manages the risks associated with most of its services effectively. It keeps people’s confidential information secure. And it generally keeps the records it must by law. The pharmacy responds appropriately to the feedback it receives by sharing this with its team members. Pharmacy team members understand how to recognise and respond to safeguarding concerns. And they engage in conversations to help reduce risk following mistakes made during the dispensing process.
Principle 2. Staff
The pharmacy has enough team members to manage its workload. It supports its team members by encouraging opportunities to develop their knowledge and skills. Pharmacy team members demonstrate enthusiasm for their roles. And they are confident in sharing their thoughts and ideas to help drive up the standard of the services the pharmacy provides.
Principle 3. Premises
The pharmacy premises are clean and secure. They provide an appropriate space for the delivery of healthcare services. People using the pharmacy can speak with a member of the pharmacy team in a private consultation room.
Principle 4. Services, including medicines management
The pharmacy promotes its services appropriately. And it makes them accessible to people. The pharmacy obtains its medicines from reputable sources. And it generally stores these medicines safely and securely. The pharmacy team uses audit trails effectively to help manage the pharmacy’s dispensing and medicine delivery service. And it provides people with relevant information about the medicines they are taking.
Principle 5. Equipment and facilities
The pharmacy has the equipment and facilities it needs to provide its services. And pharmacy team members act with care by using the equipment in a way which protects people’s confidentiality.
The New Surgery
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
|The pharmacy has met all the standards for registered pharmacies|
|The pharmacy has not met one or more of the standards for registered pharmacies|
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
|The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards|
|The pharmacy delivers positive outcomes for patients and performs well against most of the standards|
|The pharmacy meets all the standards|
|The pharmacy has not met one or more standards|