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Pharmacy inspections

Inspection reports and learning from inspections

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Pharmacy First Ltd (1029058)

Inspection outcome: Standards met

Last inspection: 08/09/2020

Pharmacy context

This is a community pharmacy located along a parade of shops in the village of Finchampstead near Wokingham. The pharmacy dispenses NHS and private prescriptions, sells a range of over‐the‐counter medicines and provides health advice. It usually provides seasonal flu and a travel vaccination service, Medicine Use Reviews (MURs), the New Medicine Service (NMS) and a local delivery service.

Inspection summary findings

Principle 1. Governance

Standards met

The pharmacy suitably identifies and manages the risks associated with its services. This includes the risks from COVID-19. And this has helped members of the public to safely use the pharmacy’s services during the pandemic. The pharmacy's team members handle their mistakes responsibly. They record them and seek to learn from them. The pharmacy protects people's private information appropriately. And most of the pharmacy’s team members understand how to protect the welfare of vulnerable people. But the pharmacy doesn’t always maintain all its records as it should. This could mean that its team may not have enough information available if problems or queries arise in the future.

Principle 2. Staff

Standards met

The pharmacy has enough staff to manage its workload appropriately. Team members have completed the required training for their roles or are enrolled onto suitable training courses. And the pharmacy provides them with sufficient material for their ongoing training. This helps keep the team’s knowledge and skills up to date.

Principle 3. Premises

Standards met

The pharmacy's premises provide an appropriate environment to deliver healthcare services. The pharmacy has made suitable adaptations to its premises. This helps people socially distance during the pandemic. And it is clean.

Principle 4. Services, including medicines management

Standards met

The pharmacy largely provides its services in a safe manner. People can easily enter the pharmacy. And its services have been adapted due to COVID-19. The pharmacy obtains its medicines from reputable sources. It generally manages and stores them appropriately. And the team understands the actions to take if any medicines or devices are not safe to use. This protects people’s health and wellbeing.

Principle 5. Equipment and facilities

Standards met

The pharmacy has the appropriate equipment and facilities it needs to provide its services safely. Its equipment is clean and well maintained.

Pharmacy details

422a Finchampstead Road

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What do the inspection outcomes mean?

After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met

Met The pharmacy has met all the standards for registered pharmacies
Not all met The pharmacy has not met one or more of the standards for registered pharmacies

What do the summary findings for each principle mean?

The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:

Excellent practice The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards
Good practice The pharmacy delivers positive outcomes for patients and performs well against most of the standards
Standards met The pharmacy meets all the standards
Standards not all met The pharmacy has not met one or more standards