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Pharmacy inspections

Inspection reports and learning from inspections

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Pharmacy Department (9012183)

Inspection outcome: Standards met

Last inspection: 12/03/2024

Pharmacy context

This pharmacy is located inside Nevill Hall Hospital in Abergavenny, and it is managed by the Aneurin Bevan Health Board. The hospital provides a variety of treatments and services for people in the local area. The pharmacy provides dispensing services to people who have been admitted to the hospital. This activity is regulated by Health Inspectorate Wales (HIW) and the pharmacy also holds a wholesaler distribution authorisation (WDA), which is regulated by the Medicines and Healthcare products Regulatory Agency (MHRA). The pharmacy is registered with the General Pharmaceutical Council (GPhC) as it supplies medicines to several community hospitals within the Powys area, which are separate legal entities to the hospital. The inspection and resulting report only deal with activities associated with its GPhC registration.

Inspection summary findings

Principle 1. Governance

Standards met

The pharmacy suitably identifies and manages the risks associated with its services. And it keeps the records it needs to by law. Team members follow written procedures to help ensure that they complete tasks safely. And they record their mistakes to help them learn and improve. Pharmacy team members understand how to keep people’s private information safe, and they know how to raise concerns to protect the wellbeing of vulnerable people.

Principle 2. Staff

Standards met

Pharmacy team members are suitably trained for the jobs that they do. They complete regular ongoing training to help to ensure their knowledge and skills are up to date. And they get regular feedback on their development. Pharmacy team members can raise concerns and provide feedback in several ways, and action is taken in response to feedback.

Principle 3. Premises

Standards met

The pharmacy is clean, tidy and provides an appropriate space for the provision of pharmacy services. There are designated areas for dispensing and checking and there is enough space for the current volume of dispensing.

Principle 4. Services, including medicines management

Standards met

The pharmacy’s services are accessible and well managed to help ensure that people receive appropriate care. It keeps robust audit trails to monitor each stage of the dispensing and delivery processes. The pharmacy gets its medicines from licensed wholesalers and team members complete regular checks to help make sure that medicines are suitably stored and fit for supply.

Principle 5. Equipment and facilities

Standards met

The pharmacy has the equipment and facilities it needs to provide its services. The equipment is suitably maintained, and team members use it in a way that protects people’s privacy.

Pharmacy details

Nevill Hall Hospital
Brecon Road
Abergavenny
NP77EG
Wales

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What do the inspection outcomes mean?

After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met

Met The pharmacy has met all the standards for registered pharmacies
Not all met The pharmacy has not met one or more of the standards for registered pharmacies

What do the summary findings for each principle mean?

The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:

Excellent practice The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards
Good practice The pharmacy delivers positive outcomes for patients and performs well against most of the standards
Standards met The pharmacy meets all the standards
Standards not all met The pharmacy has not met one or more standards