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Pharmacy inspections

Inspection reports and learning from inspections

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Pharmacy Department (1041796)

Inspection outcome: Standards met

Last inspection: 05/02/2020

Pharmacy context

The pharmacy is one of two hospital pharmacies in Ayrshire and resides in Ayr Hospital. And the GPhC registered part of the pharmacy premises deals with supplies of outpatient medication. Currently there are no registerable activities being undertaken. In the past they have made limited supplies of private prescriptions. And the pharmacy wishes to keep the option of doing this. There is no offering of community pharmacy services such as the minor ailments scheme. And no sale or supply of prescription only medicines through patient specific prescriptions. Most of the activity is the supply of medicines through outpatient and discharge prescriptions. These include outpatient, day surgery, discharge and chemotherapy. And are either on paper or electronic prescriptions.

Inspection summary findings

Principle 1. Governance

Standards met

The pharmacy identifies and manages the risks associated with the services it provides to people. And it has a set of written procedures for pharmacy team members to follow to help them deliver the services safely and effectively. The pharmacy keeps the records it must, as required by law. And it keeps people's private information confidential. The team members openly discuss and record any mistakes that they make when dispensing. So, they can learn from each other and prevent recurrence. The team members know when and how to raise a concern to safeguard the welfare of vulnerable adults and children.

Principle 2. Staff

Standards met

The pharmacy team members have the appropriate qualifications and skills to safely and effectively provide the pharmacy's services. They work closely together to manage their workload and to ensure people receive a high-quality service. And they make suggestions to improve the services offered. And they feel comfortable to raise professional concerns when necessary. The pharmacy encourages and supports its team members to complete training. This helps them keep their knowledge and skills refreshed and up to date. It achieves this by providing its team members with a protected training time. And uses regular performance appraisals as well as bespoke training materials to meet training needs.

Principle 3. Premises

Standards met

The pharmacy is secure and well maintained. And provides a suitably hygienic environment from which to deliver healthcare services. The premises are suitable for the services the pharmacy provides. It has a separate room where people can have private conversations with the pharmacy’s team members without others overhearing.

Principle 4. Services, including medicines management

Standards met

The pharmacy manages its services appropriately and delivers them safely. It provides medicines to some people in multi-compartment compliance packs to help them take them correctly. And it suitably manages the risks associated with this service. The pharmacy sources its medicines from licenced suppliers. And it stores and manages its medicines appropriately.

Principle 5. Equipment and facilities

Standards met

The pharmacy’s equipment is well maintained and appropriate for the services it provides. The pharmacy uses its equipment to protect people’s confidentiality.

Pharmacy details

The Ayr Hospital
Dalmellington Road

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What do the inspection outcomes mean?

After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met

Met The pharmacy has met all the standards for registered pharmacies
Not all met The pharmacy has not met one or more of the standards for registered pharmacies

What do the summary findings for each principle mean?

The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:

Excellent practice The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards
Good practice The pharmacy delivers positive outcomes for patients and performs well against most of the standards
Standards met The pharmacy meets all the standards
Standards not all met The pharmacy has not met one or more standards