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Pharmacy inspections

Inspection reports and learning from inspections

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Pharmacy Care Matters (1110888)

Inspection outcome: Standards met

Last inspection: 08/04/2026

Since January 2025 our inspection reports are more concise and accessible - find out more about the changes

Pharmacy context

This community pharmacy provides its services at a distance. Its main activity is dispensing NHS prescriptions to a number of care homes. And it supplies medicines in multi-compartment compliance packs to people with learning disabilities, mobility restrictions and complex needs to help them take their medicines safely. Medicines are delivered via a delivery driver and members of the public do not visit the pharmacy. This was an intelligence-led inspection of the pharmacy following information received by the GPhC. Not all standards were inspected on this occasion. The pharmacy was last inspected in May 2021 and all standards were met.

Inspection summary findings

Principle 1. Governance

Standards met

Principle 2. Staff

Standards met

Principle 4. Services, including medicines management

Standards met

Pharmacy details

197 Alcester Road
Moseley
BIRMINGHAM
B13 8PX
UK

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What do the inspection outcomes mean?

After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met

Met The pharmacy has met all the standards for registered pharmacies
Not all met The pharmacy has not met one or more of the standards for registered pharmacies

What do the summary findings for each principle mean?

The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:

Excellent practice The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards
Good practice The pharmacy delivers positive outcomes for patients and performs well against most of the standards
Standards met The pharmacy meets all the standards
Standards not all met The pharmacy has not met one or more standards