Inspection outcome: Standards met
Last inspection: 12/05/2021
Pharmacy context
This is a distance-selling pharmacy situated in a large residential property in Moseley, Birmingham. The pharmacy dispenses NHS prescriptions to residents in care homes. And it also supplies medicines in multi-compartment compliance packs to community patients. Other services offered include seasonal flu vaccinations to care homes and the Discharge Medicine Service (DMS). The pharmacy is closed to the public and medicines are delivered to people via delivery drivers. And it does not supply any medicines online. This inspection was undertaken during the Covid-19 pandemic.
Inspection summary findings
Principle 1. Governance
The pharmacy identifies and manages the risks associated with its services well. Members of the pharmacy team keep the records required by law to show that medicines are supplied safely. And they know how to respond to concerns about vulnerable people. The pharmacy has written instructions to help make sure its services are delivered safely and effectively. And it keeps people’s private information securely.
Principle 2. Staff
The pharmacy has the right skill mix to manage its workload safely. Members of the pharmacy team work well together and are supportive of each other. They have appropriate skills and qualifications to deliver pharmacy services safely. And they have access to training resources to help keep their skills and knowledge up to date.
Principle 3. Premises
The pharmacy is clean, secured from unauthorised access and it is suitable for the services it provides.
Principle 4. Services, including medicines management
The pharmacy is good at making its services accessible to people. And it takes extra steps to make sure that they are accessible to people in their own homes. Overall, the pharmacy provides its services safely and manages them well. It gets its medicines from reputable sources and stores them properly. It takes the right action in response to safety alerts, so that people get medicines and medical devices that are fit for purpose. Members of the pharmacy team identify higher-risk medicines and provide appropriate advice to help people use their medicines safely.
Principle 5. Equipment and facilities
The pharmacy has the equipment and facilities it needs for the services it provides. And it maintains these appropriately.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |