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Pharmacy inspections

Inspection reports and learning from inspections

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Pharmacy @ The Royal (9011312)

Inspection outcome: Standards met

Last inspection: 02/02/2022

Pharmacy context

This pharmacy is in the main entrance of a large hospital. It mainly supplies prescriptions to hospital outpatients but it is registered with the GPhC because it sells over-the-counter medicines and dispenses private prescriptions to people from the community. The inspection was undertaken during the Covid 19 pandemic.

Inspection summary findings

Principle 1. Governance

Standards met

The pharmacy adequately manages risks and it takes steps to improve patient safety. Members of the pharmacy team work to professional standards and they are clear about their roles and responsibilities. The team has written procedures on keeping people’s private information safe and protecting the welfare of vulnerable people. It asks its customers for their views and generally completes all the records that it needs to by law.

Principle 2. Staff

Standards met

Pharmacy team members work well together in a busy environment, and they have the right training and qualifications for the jobs they do. Team members are comfortable providing feedback to their manager and they receive informal feedback about their own performance. 

Principle 3. Premises

Standards met

The pharmacy premises are safe, secure, and suitable for the pharmacy services provided. The pharmacy is clean and well maintained. 


Principle 4. Services, including medicines management

Standards met

The pharmacy’s services are accessible to most people and they are generally well managed, so people receive appropriate care. The pharmacy gets its medicines from licensed suppliers and ensure medicines are in good condition and suitable to supply.


Principle 5. Equipment and facilities

Standards met

Members of the pharmacy team have the equipment and facilities they need for the services they provide. They maintain the equipment so that it is safe and use it in a way that protects privacy.


Pharmacy details

Chesterfield Royal Hospital
Chesterfield Road
Calow
Chesterfield
S445BL
England

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What do the inspection outcomes mean?

After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met

Met The pharmacy has met all the standards for registered pharmacies
Not all met The pharmacy has not met one or more of the standards for registered pharmacies

What do the summary findings for each principle mean?

The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:

Excellent practice The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards
Good practice The pharmacy delivers positive outcomes for patients and performs well against most of the standards
Standards met The pharmacy meets all the standards
Standards not all met The pharmacy has not met one or more standards