Inspection outcome: Standards met
Last inspection: 07/08/2024
Pharmacy context
This community pharmacy is
located near Harley Street in London. It provides most of its services at a
distance, but people can also collect their medicines from the pharmacy. Its
main activity is the supply of medicines against electronic private prescriptions
which are received via its bespoke prescribing platform. Medicines are
delivered to people with the use of couriers. The pharmacy does not provide any
other services.
Inspection summary findings
Principle 1. Governance
The pharmacy has written
procedures to help make sure team members provide its services safely and effectively.
It completes risk assessments and takes actions to help mitigate the risks
associated with its bespoke private prescription prescribing platform. And it
keeps the records it needs to by law so it can show supplies are made safely
and legally. It makes records of mistakes that happen during the dispensing
process, and it regularly reviews these so that its team members can learn from
them. Members of the pharmacy team effectively keep people’s private
information safe, and they know how to safeguard people that may be vulnerable.
Principle 2. Staff
The pharmacy has enough
trained team members to safely manage the workload. And it provides team
members with a good level of support to complete any new and ongoing training. The pharmacy’s
management team proactively review staffing levels and recruit based on predicted
future workload which helps to make sure there are enough team members
available. Team members meet regularly to discuss any concerns and provide
feedback which helps to improve the service they offer for people.
Principle 3. Premises
The environment is suitable
for the provision of pharmacy services. The pharmacy premises are bright, clean
and tidy. It is well organised to help provide services in a safe manner. And
the pharmacy is kept secure from unauthorised access.
Principle 4. Services, including medicines management
The pharmacy provides its
services safely and manages them well. It carries out multiple checks to help
make sure supplies of medicines are safe and legal. It has processes to make
sure the team provides people receiving higher-risk medicines with the correct
advice. And it stores and manages its medicines in a way to help make sure they
are safe to supply to people.
Principle 5. Equipment and facilities
The pharmacy has the
equipment it needs to provide its services. And its facilities help to provide
services in a safe and effective manner.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |