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Pharmacy inspections

Inspection reports and learning from inspections

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Pharmacierge Pharmacy (9011295)

Inspection outcome: Standards met

Last inspection: 28/04/2021

Pharmacy context

​This pharmacy is situated in Westminster close to Harley Street. Its main activity is dispensing prescriptions for private GPs and Consultants working in the London area and throughout the UK.  The pharmacy promotes its services via its website The pharmacy does not dispense any NHS prescriptions and it rarely sell over the counter medicines. People do not usually visit the pharmacy in person and most prescription medicines are delivered by courier. The inspection was undertaken during the Covid-19 pandemic.​

Inspection summary findings

Principle 1. Governance

Standards met

​The pharmacy adequately manages the risks associated with its services. The pharmacy team keeps the records it needs to by law and it protects people’s personal information. The team members work to professional standards. Lines of accountability and the pharmacy's working procedures are clear. And team members understand their role in safeguarding vulnerable people.  ​

Principle 2. Staff

Standards met

​The pharmacy has enough staff to manage the workload. The pharmacy team members have the right qualifications for their roles and they are able to develop their skills by completing additional training. The team members work well together in a supportive environment. 

Principle 3. Premises

Standards met

The pharmacy provides a suitable environment for the services it provides. It is clean, secure and well maintained. 

Principle 4. Services, including medicines management

Standards met

​The pharmacy generally operates a safe and efficient service, so people usually receive their medicines on time. The pharmacy sources and stores its medicines appropriately. And the team carries out checks to help make sure medicines are in good condition and suitable to supply.

Principle 5. Equipment and facilities

Standards met

​The pharmacy has the equipment and facilities it needs to provide its services safely. 

Pharmacy details

Lower Ground floor
8 Wimpole Street

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What do the inspection outcomes mean?

After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met

Met The pharmacy has met all the standards for registered pharmacies
Not all met The pharmacy has not met one or more of the standards for registered pharmacies

What do the summary findings for each principle mean?

The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:

Excellent practice The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards
Good practice The pharmacy delivers positive outcomes for patients and performs well against most of the standards
Standards met The pharmacy meets all the standards
Standards not all met The pharmacy has not met one or more standards