Inspection outcome: Standards not all met
Last inspection: 05/11/2025
Since January 2025 our inspection reports are more concise and accessible - find out more about the changes
Pharmacy context
The pharmacy is situated on a busy main road in Paddington, west London. The area is well-known for its large Middle Eastern community, restaurants, and cafes. The pharmacy dispenses NHS and private prescriptions, and it sell a range of retail merchandise. It provides other services including a substance misuse service and NHS Pharmacy First. The pharmacy works with a third-party online prescribing service to supply both prescription-only and Pharmacy medicines to patients, which are then delivered via courier services.
This was an intelligence-led inspection of the pharmacy following information received by the GPhC. Not all Standards were inspected on this occasion. The pharmacy was last inspected in November 2018.
Inspection summary findings
Principle 1. Governance
Principle 2. Staff
Principle 3. Premises
Principle 4. Services, including medicines management
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What does 'pharmacy has not met all standards' mean?
When a pharmacy has not met all standards, they are required to complete an improvement action plan, which you can find via a link at the top left of this page. We monitor progress to check the improvements are made and inspect again after six months to make sure the pharmacy is maintaining these improvements. A new report will then be published.