Inspection outcome: Standards met
Last inspection: 20/02/2024
Pharmacy context
This is a pharmacy which provides its services at a distance and is closed to the public. The pharmacy is located near High Wycombe in Buckinghamshire on an industrial estate at the site of the pharmacy’s head office (SecuriCare). The pharmacy has an NHS contract and provides services to people who receive appliances through SecuriCare. This includes the New Medicine Service (NMS) and a nationwide delivery service. The pharmacy also supplies multi-compartment compliance packs for people who find it difficult to manage their medicines at home. The pharmacy does not sell medicines over the counter or offer any other additional services.
Inspection summary findings
Principle 1. Governance
The pharmacy is operating well. It has the right systems in place to identify and manage the risks associated with its services. Members of the pharmacy team understand their role in protecting the welfare of vulnerable people. The pharmacy protects people’s confidential information suitably. And it maintains its records as it should.
Principle 2. Staff
The pharmacy has enough staff to manage its workload safely. The pharmacy provides its services using a team with various levels of experience. The company who owns the pharmacy also provides them with resources so that they can complete regular and ongoing training. This keeps their skills and knowledge up to date.
Principle 3. Premises
The pharmacy's premises are secure and suitable for the activities the pharmacy undertakes. The pharmacy has enough space to deliver its services safely. And the premises are suitably clean.
Principle 4. Services, including medicines management
The pharmacy provides its services appropriately. The pharmacy obtains its medicines from reputable sources, and it keeps the appropriate records to verify how its services are being run. Members of the pharmacy team ensure prescription medicines are suitably delivered. But team members are not making all the checks that they could to help people with higher-risk medicines take their medicines safely.
Principle 5. Equipment and facilities
The pharmacy has the necessary equipment and facilities it needs to provide its services safely. And its equipment ensures people’s confidential information is secure.
Pharmacy details
Compass House
Knaves Beech Way
Loudwater
HIGH WYCOMBE
HP109QY
England
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |