Inspection outcome: Standards met
Last inspection: 16/11/2022
Pharmacy context
This pharmacy is amongst a small parade of shops in a suburb of Grimsby. The pharmacy’s main activities are dispensing NHS prescriptions and supplying medicines to several people in multi-compartment compliance packs to help them take their medication. The pharmacy provides the NHS seasonal flu vaccination service and the COVID-19 vaccination service. And it offers the NHS hypertension case finding service.
Inspection summary findings
Principle 1. Governance
The pharmacy adequately identifies and manages the risks associated with its services. It has up-to-date written procedures that the team members mostly follow. They demonstrate a clear understanding of safeguarding the safety and wellbeing of children and vulnerable adults. And they respond promptly and suitably when concerns arise. Team members understand what they need to do when errors occur, but they are not good at keeping records of actions they take and their learning. They mostly keep the records they should, including those they must by law. And they adequately protect people's confidential information.
Principle 2. Staff
The pharmacy has a team with a range of skills and experience to support its services. Team members work well together and support colleagues completing their qualification training programmes. They make suggestions and implement changes to improve the effectiveness in the way they work. Team members receive some opportunities to complete ongoing training. But they don’t always receive individual feedback on their performance which means they may miss the chance to further develop their skills and knowledge.
Principle 3. Premises
The pharmacy premises are clean, secure and suitable for the services provided. And the pharmacy has good facilities to meet the needs of people requiring privacy when using the pharmacy services.
Principle 4. Services, including medicines management
The pharmacy provides a range of services which are easily accessible for people. It manages its services well to help people receive appropriate care and to make sure they receive their medicines when they need them. The pharmacy obtains its medicines from reputable sources and it manages its medicines appropriately to make sure they are in good condition and suitable to supply.
Principle 5. Equipment and facilities
The pharmacy has the equipment it needs to provide its services safely. It mostly uses its equipment and facilities in a way to protect people’s confidential information.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |