Inspection outcome: Standards met
Last inspection: 15/08/2024
Pharmacy context
The pharmacy is in a shop on a parade of shops in a town centre in a largely residential area. It provides NHS dispensing services, the New Medicine Service and the Pharmacy First service. The pharmacy supplies medicines in multi-compartment compliance packs to some people who live in their own homes and need this support. And it supplies medicines to a small number of care homes. The pharmacy had changed ownership around two weeks prior to the inspection.
Inspection summary findings
Principle 1. Governance
The pharmacy adequately identifies and manages the risks associated with its services to help provide them safely. It protects people’s personal information well. And people can provide feedback about the pharmacy’s services. It largely keeps its records up to date. And team members understand their role in protecting vulnerable people.
Principle 2. Staff
The pharmacy has enough team members to provide its services safely and they do the right training for their role. Team members can raise any concerns or make suggestions. And they can take professional decisions to ensure people taking medicines are safe.
Principle 3. Premises
The premises provide a safe, secure, and clean environment for the pharmacy's services. People can have a conversation with a team member in a private area.
Principle 4. Services, including medicines management
Overall, the pharmacy provides its services safely and manages them well. It gets its medicines from reputable suppliers and stores them properly. It responds appropriately to drug alerts and product recalls. This helps make sure that its medicines and devices are safe for people to use. People with a range of needs can access the pharmacy’s services. The pharmacy doesn't always highlight prescriptions for higher-risk medicines. And this may mean that it misses opportunities to speak with people when they collect these medicines.
Principle 5. Equipment and facilities
The pharmacy uses its equipment to help protect people’s personal information. And it largely has the equipment it needs to provide its services safely.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |