Inspection outcome: Standards not all met
Last inspection: 26/02/2025
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Improvement action plan
Pharmacy context
This community pharmacy is located on a main road in a residential area serving the local population. Its main activity is dispensing NHS prescriptions. It also provides a large number of people with medicines in multi‐compartment compliance packs, including those living in assisted living and care home establishments. The pharmacy provides other NHS services which includes substance misuse treatment, and it has a home delivery service.
This was a full reinspection following an inspection in October 2024 where the pharmacy did not meet Standards 1.1, 2.2 and 4.3. Whilst the pharmacy has made some improvements to its written procedures, staff training and stock medicines management systems, it still needs to improve its management of controlled drugs and confidential waste.
Inspection summary findings
Principle 1. Governance
Principle 2. Staff
Principle 3. Premises
Principle 4. Services, including medicines management
Principle 5. Equipment and facilities
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What does 'pharmacy has not met all standards' mean?
When a pharmacy has not met all standards, they are required to complete an improvement action plan, which you can find via a link at the top left of this page. We monitor progress to check the improvements are made and inspect again after six months to make sure the pharmacy is maintaining these improvements. A new report will then be published.