Pearlfect Care Pharmacy (9012048)

Inspection summary findings

Principle 1. Governance

The pharmacy is operating safely. It has systems in place to identify and manage the risks associated with its services. Members of the pharmacy team can protect the welfare of vulnerable people. The pharmacy suitably protects people’s confidential information. And it maintains its records as it should.

Principle 2. Staff

The pharmacy has enough staff to manage the workload safely. Members of the pharmacy team are trained appropriately and via accredited courses. Team members keep their skills and knowledge up to date by completing regular training.

Principle 3. Premises

The pharmacy premises provide a suitable environment to deliver healthcare services from. The pharmacy is kept spotlessly clean and tidy. And it has enough space to provide its services.

Principle 4. Services, including medicines management

The pharmacy’s services are managed effectively and safely. The team ensures that people have the information that they need when they use their services. The pharmacy actively promotes healthier lifestyles and provides valuable services to the local community. People with high blood pressure, co-morbidities or unexpected problems are identified, monitored, suitably counselled, and referred. This makes them better informed about their condition(s). And the pharmacy sources its medicines from reputable suppliers. It stores and manages its medicines well.

Principle 5. Equipment and facilities

The superintendent pharmacist has ensured that the pharmacy has the relevant equipment it needs to provide its services safely and effectively. The equipment provides a higher level of technical expertise which helps provide additional assurance to people using the pharmacy’s services. The pharmacy’s equipment is exceptionally clean and used in a way that protects people’s privacy and confidential information.