Peak Pharmacy (9011449)

Inspection summary findings

Principle 1. Governance

The pharmacy effectively manages the risks with its services appropriately. It keeps people’s private information secure. And it generally maintains all records required by law. The pharmacy uses feedback to help inform improvements to how it delivers its services. It’s team members understand how to recognise and respond to safeguarding concerns. And they engage in some learning to help reduce risk following mistakes they make during the dispensing process.

Principle 2. Staff

The pharmacy employs a small, dedicated team of people who have the appropriate skills and knowledge to deliver its service effectively. Pharmacy team members engage in some continual learning associated with their roles. And they understand how to raise a professional concern if needed.

Principle 3. Premises

The pharmacy is modern and clean. It provides a professional environment for delivering healthcare services. People accessing the pharmacy can speak with a member of the team in private when required.

Principle 4. Services, including medicines management

The pharmacy makes its services accessible to people. It obtains its medicines from reputable sources. And it stores these medicines safely and securely. The pharmacy regularly provides information to people about the medicines they are taking. It’s team members recognise the risks associated with the pharmacy services provided. And they act with care to manage these risks.

Principle 5. Equipment and facilities

The pharmacy has the required equipment for providing its services. It’s team members use this equipment appropriately and in a way which protects people’s privacy.