Inspection outcome: Standards met
Last inspection: 08/01/2024
Pharmacy context
This is a community pharmacy located in the centre of a large village close to a medical centre. Most people who use the pharmacy are from the local area. The pharmacy dispenses mainly NHS prescriptions and sells a range of over-the-counter medicines. And it provides a flu vaccination service and some other NHS funded services. It supplies some medicines in multi-compartment compliance aid packs to help people take their medicines at the right time. These packs are dispensed at the company’s hub.
Inspection summary findings
Principle 1. Governance
The pharmacy effectively manages risks to make sure its services are safe and it completes the records that it needs to by law. Members of the pharmacy team work to professional standards and are clear about their roles and responsibilities. They record their mistakes so that they can learn from them, and they make changes to help stop the same sort of mistakes from happening again. The team has written procedures on keeping people’s private information safe. And team members understand how they can help to protect the welfare of vulnerable people.
Principle 2. Staff
The pharmacy’s team members are well trained, and they work effectively together. The pharmacy encourages them to keep their skills up to date and supports their development. They are enthusiastic and knowledgeable. They are comfortable providing feedback to their manager and they receive feedback about their own performance.
Principle 3. Premises
The premises provide a professional environment for people to receive healthcare. The pharmacy has a private consultation room that enables it to provide members of the public with the opportunity to have confidential conversations.
Principle 4. Services, including medicines management
The pharmacy offers a range of healthcare services which are well managed and easy for people to access. The pharmacy gets its medicines from licensed suppliers, and it carries out some checks to ensure medicines are in good condition and suitable to supply.
Principle 5. Equipment and facilities
Members of the pharmacy team have the equipment and facilities they need for the services they provide. They maintain the equipment so that it is safe and use it in a way that protects privacy.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |