Inspection outcome: Standards met
Last inspection: 09/02/2024
Pharmacy context
The pharmacy is located in
a residential area of St Helens. The pharmacy dispenses NHS prescriptions and
supplies some people with medicines in multi-compartment compliance packs to
help them manage their medicines. It also provides a minor ailments service, the
Pharmacy First service and a blood pressure check service.
Inspection summary findings
Principle 1. Governance
The pharmacy generally identifies
and manages the risks associated with the services it is providing. It keeps
the records it is required to by law. The pharmacy records mistakes that happen
during the dispensing process. It uses this information to help make its
services safer and help reduce any future risk. Team members work to written
procedures to help provide the pharmacy’s services safely. But some standard
operating procedures have not been reviewed for some time, which may mean that
the information contained in them is not current.
Principle 2. Staff
Members of the team work well together. They have the right training for their roles and are provided with ongoing training as new services are introduced . The pharmacy has an adequate number of staff to safely manage its workload.
Principle 3. Premises
The pharmacy premises are secure, and they are suitable for the services the pharmacy provides. People can have a private conversation with its team members.
Principle 4. Services, including medicines management
The pharmacy obtains its medicines from licensed sources and largely stores them properly. It generally manages and delivers its services safely and effectively and makes its services accessible to people. Team members carry out appropriate checks on people who are taking higher risk medicines and provide them with the relevant information so they can take their medicines safely.
Principle 5. Equipment and facilities
The pharmacy has the equipment and facilities it needs to provide its services safely. And its team members uses them in a way to keep people's private information safe.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |