Inspection outcome: Standards met
Last inspection: 29/02/2024
Pharmacy context
This is a distance selling pharmacy on a small industrial estate close to Gateshead. It mainly dispenses NHS prescriptions for people living across the local area. It supplies some medicines in multi‐compartment compliance packs to help people take them properly. And it provides medicines to some people living in local care homes. People do not directly access the premises. And so, the pharmacy delivers people’s medicines to their homes.
Inspection summary findings
Principle 1. Governance
The pharmacy appropriately manages the risks associated with the services it provides for people. It has a complete set of written procedures which help the team carry out tasks consistently and safely. Team members record and learn from the mistakes they make when dispensing. And they keep the records they need to by law. Team members have knowledge and experience to help support vulnerable people.
Principle 2. Staff
The pharmacy has a good team, who work well together and manage its services safely. Team members have the qualifications and knowledge they need. They complete regular ongoing training to keep their skills up to date. And they work in an environment that supports the sharing of ideas and learning from mistakes.
Principle 3. Premises
The pharmacy premises are suitable for the services provided. They are clean and hygienic. And the pharmacy is secure when closed.
Principle 4. Services, including medicines management
The pharmacy organises its services well and it delivers them safely and efficiently. People easily access its services and speak with team members to get suitable advice about their medicines. Team members obtain medicines from reputable sources. And they manage and store them appropriately.
Principle 5. Equipment and facilities
The pharmacy has the equipment and facilities it needs for the services it provides. It uses its equipment in a way to help protect people’s confidential information.
Pharmacy details
Unit A1
Derwenthaugh Industrial Estate
Derwenthaugh Road
Swalwell
NE163BQ
England
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |