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Pharmacy inspections

Inspection reports and learning from inspections

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PCCA Pharmacy (9012165)

Inspection outcome: Standards met

Last inspection: 29/09/2025

Since January 2025 our inspection reports are more concise and accessible - find out more about the changes

Pharmacy context

This is a pharmacy in the town of Prudhoe in Northumberland. It dispenses specially made medicines for people who require specific formulations of medicines. The pharmacy receives prescriptions directly from prescribers for a number of conditions including women's health and pain management. Some of the medicines the pharmacy dispenses are made in the pharmacy's compounding unit and the pharmacy obtains other medicines from a specials manufacturer and wholesaler assoicated with the parent company, PCCA. The pharmacy is closed to the public, people do not attend the pharmacy in person to collect their prescriptions. They are delived to people via courier. 

This was a desktop inspection following an inspection in February 2025 where the pharmacy did not meet Standard 1.2. The reinspection focused on the Standard which had previously not been met along with the areas for improvement identified at the previous inspection. The pharmacy has improved standards since the last inspection. It has completed a clinical audit of specially prepared medicines to ensure they are provided to people in a safe and effective way. And it has risk assessments that cover all the therapies it provides. The pharmacy has additional clinical information about dosage recommendations from prescribers available for the pharmacists to use when making their clinical checks on prescriptions. 

Inspection summary findings

Principle 1. Governance

Standards met

Principle 4. Services, including medicines management

Standards met

Pharmacy details

PCCA Pharmacy
Unit 3, Regents Drive
Low Prudhoe Industrial Estate
Prudhoe
NE426PX
England

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What do the inspection outcomes mean?

After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met

Met The pharmacy has met all the standards for registered pharmacies
Not all met The pharmacy has not met one or more of the standards for registered pharmacies

What do the summary findings for each principle mean?

The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:

Excellent practice The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards
Good practice The pharmacy delivers positive outcomes for patients and performs well against most of the standards
Standards met The pharmacy meets all the standards
Standards not all met The pharmacy has not met one or more standards