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Pharmacy inspections

Inspection reports and learning from inspections

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Park Avenue Pharmacy (1035481)

Inspection outcome: Standards met

Last inspection: 18/09/2024

Pharmacy context

The pharmacy is situated next door to a GP surgery. Most of its activity is dispensing NHS and private prescriptions and selling medicines over the counter. It provides NHS services such as the ‘Pharmacy First’ service, the Hypertension case‐finding service and Contraception service. It provides a private ear wax removal service.

Inspection summary findings

Principle 1. Governance

Standards met

The pharmacy identifies and manages the risks associated with the provision of its services. And the pharmacy keeps the records it needs to by law. The pharmacy manages people’s electronic personal information safely. The pharmacy has some procedures to learn from its mistakes. But the records about its mistakes are not always reviewed regularly and do not always contain helpful details about next steps. This might mean opportunities to improve ways of working are missed.

Principle 2. Staff

Standards met

There are enough team members to manage the pharmacy’s workload. They are able to raise concerns if needed. Additional training for its team members could make the service safer and more effective.

Principle 3. Premises

Standards met

The pharmacy keeps its premises safe, secure, and appropriately maintained. And people visiting the pharmacy can have a conversation with a team member in private.

Principle 4. Services, including medicines management

Standards met

The pharmacy's healthcare services are suitably managed and are accessible to people. The pharmacy gets its medicines and medical devices from reputable sources. It mainly stores them safely and it knows the right actions to take if medicines or devices are not safe to use, to protect people’s health and wellbeing.

Principle 5. Equipment and facilities

Standards met

The pharmacy mainly has the equipment and facilities it needs for the services it provides. It maintains its equipment so that it is safe to use.

Pharmacy details

170 Park Avenue North
At Garage Unit At Rear Of Premises
NORTHAMPTON
NN32HZ
England

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What do the inspection outcomes mean?

After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met

Met The pharmacy has met all the standards for registered pharmacies
Not all met The pharmacy has not met one or more of the standards for registered pharmacies

What do the summary findings for each principle mean?

The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:

Excellent practice The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards
Good practice The pharmacy delivers positive outcomes for patients and performs well against most of the standards
Standards met The pharmacy meets all the standards
Standards not all met The pharmacy has not met one or more standards